Privacy
How ReceiptDesk handles the information your organization and donors trust us with.
Information we handle
ReceiptDesk stores the organization details, donor records, gift records, receipts, and statements that your staff enter or import. It also stores account information for the staff members who sign in.
Organization separation
Records belong to the organization that created them. Access is limited to active members of that organization, and staff permissions follow their assigned role.
Receipt files
Receipt and statement PDFs are kept in private storage. Downloads use time-limited secure links generated for a signed-in staff member or for a receipt email. Files are not published on the open web.
Email delivery
When your team emails a receipt, the recipient address, the message identifier returned by the email provider, and the delivery outcome are recorded so staff can see what happened.
Activity history
Sensitive actions such as generating, sending, re-sending, and voiding receipts are recorded with the acting staff member and time.
Setup call requests
If you submit the setup call form, we store the details you provide so we can contact you about your request. We do not sell this information. Ask us and we will delete it.
Demo content
The demo organization contains fictional donors, amounts, and organization details created for illustration. It contains no real donor or financial information.
Contact
For privacy questions or a deletion request, use the setup call form and note your request in the message field.
This page describes our practices in plain language and is not legal advice.